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View and correct check-in records

Check students’ check-in and check-out records by day and by month for each student. You can also add records that students forgot to make, and change or delete records here. You can also see which contacts did not receive check-in and check-out notifications.

  1. View the daily list

    Open the [Attendance] tab on your school’s screen. The students who recorded that day are listed with their check-in and check-out times. At first, today’s records are shown.

    1. Shows the records of the previous day. Select [Today] to return to today.
    2. The result of the check-in and check-out notification emails to parents (step 4 below).
    3. Changes the times of that record (step 3 below).
    4. Adds a record that a student forgot to make (step 2 below).
    The daily list in the [Attendance] tab

    Students who have not recorded a check-out are shown as “Checked in” in today’s list and as “No check-out” in the lists of previous days. Today’s list is refreshed automatically from time to time.

    Some records have only a check-in or only a check-out (for example, when a student forgot to check in and checked out only when leaving). The missing time is shown as “Not recorded”. A check-out closes a check-in from the same day, so a check-out on the next day does not close “No check-out” from the previous day. If needed, the teacher corrects the record by entering the time.

  2. Add a record

    Select [Add record], choose the student, enter the check-in and check-out times, and select [Save].

    1. Choose the student to add a record for. Only enrolled students can be chosen.
    2. Enter the check-in time. Leave a time blank if you don’t know it.
    3. Select this to add the record.
    The screen for adding a check-in record

    Records can be added only for enrolled students. To add a record for a withdrawn student, temporarily re-enroll the student, add the record, and then withdraw the student again.

    No check-in or check-out notification is sent to parents for records that the teacher adds or changes.

  3. Change or delete a record

    To correct the times, select [Edit] in the row of the record, change the times, and select [Save]. To delete a record, select [Delete] in its row, and select [Delete] on the confirmation screen. Deleted records cannot be restored.

  4. See contacts that did not receive a notification

    If “Partly sent” or “Not sent” is shown in the “Check-in notification” or “Check-out notification” column, select it. Below that row, the contacts that were not reached and their current status are shown.

    1. Select this to show the contacts that this check-in notification did not reach. Select it again to close.
    2. The student’s name, email address, and current status of each contact not reached.
    Contacts not reached, in the daily list

    The “Check-in notification” and “Check-out notification” columns show one of the following.

    ShownMeaning
    SendingSending is in progress. Normally it finishes in a few seconds.
    SentThe notification reached all of the student’s contacts.
    Partly sentSome contacts were not reached. Select it to show the contacts that were not reached.
    Not sentNo contacts were reached. Select it to show the contacts that were not reached.
    No contactsNo parent contacts are registered for the student.

    Records added by the teacher, and check-ins and check-outs whose time the teacher entered, show nothing, because no notification is sent for them. If the teacher changes a time recorded at a check-in kiosk, the result of the notification sent when it was recorded at the kiosk is still shown. After “Sent” is shown, it may change to “Partly sent” or another result if it turns out that an email was not delivered.

    For contacts that were not reached, do the following, depending on their status.

    • Awaiting confirmation: The parent has not selected the button in the confirmation email. Ask the parent to look at the confirmation email, or resend it (Register parent contacts).
    • Undeliverable: Emails cannot be delivered to this address. Ask the parent for another email address and register it again.
    • Stopped by the recipient: The parent has stopped receiving emails.
    • Withdrawn: The student has been withdrawn. Nothing is sent while the student is withdrawn.
    • Deleted contact: The contact has been deleted. The name and email address are not shown.
    • Not sent: The contact is set to receive notifications, but the email was not delivered.

    Check-in and check-out notifications sometimes do not arrive. Even if a notification does not arrive, it does not necessarily mean that the student did not come to school.

  5. View a student’s records for a month

    Select a student’s name in the daily list to open that student’s records for the month. They also open from [Open] in the “Attendance” column of the enrolled table in the [Students] tab.

    1. Shows the records of the previous month.
    A student’s check-in records for a month

    The monthly records do not show the results of check-in and check-out notifications. The records of withdrawn students can also be viewed until the student is deleted. When a student is deleted, that student’s records are deleted immediately (Withdraw, re-enroll, or delete students).

When the add-on is unavailable

While the “Check-in & messages” add-on is unavailable, for example after you removed it and its end date has passed, you can still view and delete records. You cannot add or change records. For how to resolve each reason, please see “How check-in and check-out works”.

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