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Change a student’s display name, role, or add-ons

Change the display name or role of a student you have added. You also give or remove the Soroban app account add-on here.

  1. Select [Edit] for the student

    In the enrolled table of the [Students] tab, select [Edit] in the row of the student you want to change. The same screen also opens from [Edit] in the accounts table of the [Soroban app] tab.

    1. Select this to open the screen for changing that student’s information.
    The enrolled table in the Students screen, and the [Edit] button in a row

    The “Soroban app” column of the table shows which students have the Soroban app account add-on.

  2. Make the changes and save

    Change the display name, role, or add-ons, and select [Save].

    1. Change the display name.
    2. Choose student or teacher.
    3. If you select this checkbox, the student can sign in to the Soroban app. If you clear it, that student can no longer sign in to the Soroban app.
    4. Select this to save only the items you changed.
    The screen for changing a student’s information

    When you give an add-on, the screen shows how the estimated monthly fee will change. If you give it partway through the month, the increase is calculated pro rata and billed on the next renewal date.

    If you give it to a student who does not have a Soroban app account yet, the ID and password are shown after saving. Once you close this screen, the password is never shown again, so before closing it, copy it with [Copy all] and keep a record.

    Removing the add-on does not delete the Soroban app account or the learning records. If you give it again, the student can use the same ID and records as before. Even if you remove it, the fee for the current period is not refunded; the fee goes down from the next renewal date. If you give it again within the same period, there is no additional fee.

    Changes that would increase the fee may not be possible. In that case, the screen shows the reason.

    • “This will increase your fee, so please start your subscription in “Subscription & payments” first.”: The school has no subscription (Start a subscription).
    • “Payment hasn't been received, so you can't do anything that increases your fee. Please pay in “Subscription & payments”.”: Payment has stopped (If a payment fails).

    If the changes were saved but the Soroban app account could not be created, “Changes were saved, but the account couldn't be created. Create it with “Generate password” in the “Soroban app” tab.” is shown.

    Withdrawn students cannot be changed. To change one, first re-enroll the student.

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